TEN GOOD REASONS TO BUY FROM THE TENDER CENTRE
BIDDING OR BUYING
1. Online: online Catalogue –
Each lot displays a status; this shows if the item is on Hold until the next week, on Tender or Available to purchase. Items displaying Pending are still available at the reserve price but someone has bid on them for less than the reserve price and maybe in a state of negotiations.
· Make your selection from the online catalogue
· Register to bid
· Select SUBMIT
· If you are willing to purchase at the reserve price, please contact us to secure the purchase.
Visit your local Tender Centre to view the items available. Complete the Bid form available from the counter.
Make your bid by inserting the amount you are willing to pay alongside the lot you are interested in
POINTS TO REMEMBER
Testing Items: Please test items prior to purchase. A 24 hour testing period is offered for items that cannot be tested to enable returns if required. After the purchase, vendors monies can be released and you money cannot be refunded.
BUYER'S PREMIUM - is added to the successful bid or purchase.
Amount (including GST)
11% of sale price
Commission & Processing (inclusive GST)
· A Storage fee is payable if goods are not collected within 7 days of either a successful bid or an item being purchased. The fee is determined upon the size of the item.
HOURS & DEADLINES
Opening Hours *
Goods Drop-Off & Collection
Tuesday to Friday
10.00 am – 6.00 pm
10.00 am – 5.30 pm
8.00 am – 4.00 pm
8.00 am – 3.00 pm
Sunday and Monday
* Closed Public Holiday
Frequently Asked Questions
Q: Can I find out what is the highest bid to date?
A: No. You cannot find out what others have bid. Our Auctions are “silent”, so you need to bid at a price you are happy to pay, knowing that the item will sell to the highest bidder equal to or above the item’s reserve or an agreed price by the Vendor.
Q: Is there a charge for bidding or buying?
A: Only if your bid is successful - a small fee (see Buyers premium) applies to all successful bids and purchase prices.
Q: What if I want to cancel or decrease the bid I have submitted?
A: You cannot cancel or decrease your bid once it has been submitted to the Tender Centre.
Q: What if I want to increase my bid?
A: You can increase your bid by submitting a higher bid at any time before the tender process ends.
Q: When do I know if my bid was successful?
A: Contact us within 2 business days following the close of the tender period.
Q: When do I have to pay for and pick up my goods if my bid has been successful?
A: You need to pay for your good by Saturday after the tender process. Collection of your goods is required within 7 days of the tender week or purchase of the item. If you do not collect your goods within the specified time we may charge you a storage fee.
Q: What Warranty or Guarantee do I have?
A: There is no warranty or guarantee implied or entered into. Please check all items before bidding on them or purchasing items. A 24 hour testing period is offered for items, unable to be tested, to enable returns if required.